On a day to day basis, this role will entail -
The Development of the transport delivery schedule to deliver on-going better service proposition to all customers & internal stakeholders.
Ensure fleet and overall transport team are working within legislative guidelines and any known breach is escalated as necessary and rectified immediately.
Liaise with drivers and 3rd party carriers on transport related queries that have been escalated.
Be a point of contact for key stakeholders.
Develop and maintain SOP for all Transport tasks and provide training to all appropriate staff.
Plan, organise and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with the Group requirements
Timely communication of transport requirements to all carriers and account managers.
Accountable for delivering annual operating plan and cost savings objectives
Directly responsible for maintaining an efficient, effective and compliant transport fleet for their area of operation and for ensuring the departmental and company KPI’s are achieved.
Ensure timely resolution of customer complaints.
Strive for the continuous improvement in the service levels of the distribution network.
Develop and maintain effective relationships with Account Managers and customers
Manage all transport payment/charges for their area of operation.
Attend weekly Customer meetings and provide feedback, reports and metrics as appropriate.
Responsible for management of all Transport performance levels according to agreed KPI’s within agreed schedules and budgets.
Develop and maintain strong communication links with Account Managers and customers.
Significant operational experience working in the area of transport/logistics/warehousing.
Proven ability in delivering cost savings and meeting efficiency targets.
Previous experience of managing teams in a busy, dynamic and demanding work environment.
Excellent organisational skills and the ability to build and maintain relationships with internal and external stakeholders.
Possess strong communication, presentation and reporting skills.
Excellent IT skills including MS Office, MS Excel in particular.
Experience of WMS/TMS IT Systems.
System based route planning experience.
Transport/Logistics Qualification is beneficial, but not essential.
A genuine desire to develop self and team on a personal and professional level within the department and company.
Interested in finding out more?
Please contact Nichola O Brien on email@example.com or 01-6704488 for a confidential conversation