Customer Service Advisor

Job Ref: ALCCB

Industry Sector: Contact Centre

Location: Belfast

Type: Permanent

Salary: £16000 + Benefits

Contact: Contact Us


Job Description

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Our client a leading outsourcing company based in Springvales Business Park are seeking Call Centre Agents

Job Title: Customer Service Advisor

Job type: Full time and permanent -

Hours: Monday - Sunday - Between 8am-8pm  - MUST be flexible - Shifts given 3-4 weeks in advance

Salary: Basic salary - £7.95 £16,000 p/a + Benefits

Benefits include:

  • 28 days holiday

  • Company sponsored healthcare scheme

  • Free onsite parking

  • Cycle to work scheme

  • Childcare Vouchers

  • Team nights out

  • ‘Employee and Team Leader Appreciation Days’  - Celebrations to thank employees for commitment and hard work

  • Performance driven annual salary increases

  • Progression through internal academy

 

Responsibilities:

  • Dealing with inbound calls from existing customers

  • Answering general enquiries in relation to their contracts

  • Providing excellent customer service

NO cold calling or selling!

Experience:

Can either be 6 months sales experience (must be continual experience) or 12 months Customer Service (Customer service can be in hospitality/retail or similar roles)

If your interested in the role, send a copy of your CV to amanda.leddy@cordantpeople.ie or call me on 0035316704488 for more information.

 



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