Operations Fulfillment Administrator c.32k plus benefits

Job Ref: NR001

Industry Sector: Office Personnel

Location: Dublin 15

Type: Permanent

Salary: 30-32k

Contact: Contact Us


Job Description

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Would you like to work for a leading Irish organization based in Blanchardstown, Dublin 15. This location is ideal if you live anywhere on M50 and are looking for an organization where you can advance your career, interested? Read on.

As the successful candidate, you will responsible for ensuring the day to day operations of the business while ensuring continuous improvement to process within the team.

  • Complete and monitor daily and weekly reports both internal and from third parties
  • First point of contact for third party queries, issues ensuring all are handled within SLA and KPIs
  • Monitor daily and weekly reports from third parties
  • First point of escalation for third-party issues
  • Monitor support inboxes and ensuring incoming queries are resolved
  • Run weekly third party operational and compliance meetings
  • Complete daily, weekly and monthly reporting
  • Monitor third party SLA’s and KPI’s
  • Liaise with internal teams 
  • Support Fulfilment Manager in relation to ongoing projects and initiatives relating to products and services

Stock Management

  • Mange stock process, monitor daily stock levels and update stock management
  • Place product orders with third parties and ensure stock deliveries

Complaints

  • Identify and investigate complaint trends to provide proactive and reactive solutions to new and ongoing issues
  • Ensuring complaints are responded to within SLA

Compliance

  • Complete and monitor weekly and monthly compliance checks
  • Liaise with external partners in relation to compliance results
  • Support Fulfilment Manager in developing and implementing new compliance metrics
  • Complete monthly compliance reports for management

Benefits:

  • Up to 25 days annual leave
  • Company Pension Scheme
  • Private Healthcare
  • Learning and Development Opportunities 
  • Wellbeing Programme
  • Subsidised Gym Membership
  • Free Car Parking

Interest - Nichola.obrien@cordantpeople.ie    

Phone -01-6704488

 

 

 



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